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All calls ended at 14 minutes and 56 seconds.

(Topic created on: 06-08-2024 07:30 PM)
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ramdas369rd
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All calls ended at 14 minutes and 56 seconds. 
Sim: Airtel 5G
Location: Thiruvananthapuram
One UI version: 6.1
Android version: 14

Any solution for this?

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AndrewL
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@ramdas369rd: I'm not sure what could be causing this to happen, as there is nothing in the settings that can end calls after a specified time. Is the problem occurring in all locations, and with all contacts? Have you tried contacting your network to see if there are any known issues with your account, or the service in your area? 

In the meantime, please try pressing and holding the Volume Down and Side buttons together until the phone restarts, as this will perform a Soft Reset and resolve any software issues which might be a contributing factor. Don't worry, this won't affect your personal data or settings. You may also wish to head to Settings > General management > Reset > Reset mobile network settings > Reset settings, to see if this helps. 

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AndrewL
Moderator
Moderator
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@ramdas369rd: I'm not sure what could be causing this to happen, as there is nothing in the settings that can end calls after a specified time. Is the problem occurring in all locations, and with all contacts? Have you tried contacting your network to see if there are any known issues with your account, or the service in your area? 

In the meantime, please try pressing and holding the Volume Down and Side buttons together until the phone restarts, as this will perform a Soft Reset and resolve any software issues which might be a contributing factor. Don't worry, this won't affect your personal data or settings. You may also wish to head to Settings > General management > Reset > Reset mobile network settings > Reset settings, to see if this helps. 

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Lingard87
Voyager
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Try a known good SIM in the phone, if the issue still occurs it's likely a handset issue, if not it's SIM/network related
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TechZilla
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Sounds like a limit imposed by either your phone (which I doubt) or your network, seems like a restriction of only 15mins on calls.
TechZilla - Samsung Members Star
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ramdas369rd
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Resetting mobile network settings didn't fix the problem but a soft reset does. thanks

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