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Adidas and Adidas Confirmed not opening

(Topic created on: 12-07-2023 12:59 AM)
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Leeds1919
Student
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Since the last Samsung update the Adidas and Adidas Confirmed apps are no longer loading..

I ahve cleared cache, deleted amd re-added the apps and still not opening!

Anyone else having this issue or know what else i can do?
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3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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When you deleted the apps also delete from the MyLibrary in your playstore to re download a fresh copy of the apps.

Also look for any updates for the apps in your Playstore @Leeds1919 

Have a look in the Playstore reviews to see if others are experiencing the same.

You should be able to contact the developer direct to ask too.

Sometimes in the apps settings you can ununstall updates which can sometimes help.

I appreciate you've cleared the cache but in the same section you can delete the data part which may help but then you'd need to re enter all your login credentials etc.

A similar thread > https://eu.community.samsung.com/t5/galaxy-s10-series/certain-apps-no-longer-working. 

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Leeds1919
Student
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Thank you - unfortunately the same issue

Something is not right between the Samsung Software and the Adidas app
BiggaGP
First Poster
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Unable to place order on Adidas App. Cleared cache etc. Restarted but continues to stick on loading. Had to use an IPhone to place order.