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Original topic:

Sound issues

(Topic created on: 03-08-2021 09:25 PM)
Mcgheemick
First Poster
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Galaxy S21 Series
I'm having a terrible problem with my Galaxy s21 ultra sound. Whenever I play video or music through my loud speakers it is crackling to the point that I cannot listen to it. Same with video calls. Has anyone else had this issue? Any tips on a fix?
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1 Solution


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Solution
BandOfBrothers
Superuser II
Superuser II
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Galaxy S21 Series

You can test your speakers via launching your phone app and dialing *#0*#

If it continues then as long as the phone hasn't been accidentally bumped and there has been no water ingression then a Samsung Experience Store or Samsung Service Centre will take a look under the 24 month manufacturing warranty @Mcgheemick 


Current Phone > Samsung Z Fold³ 5G.

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5 REPLIES 5
BaxteruK
Navigator
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Galaxy S21 Series
Have you got Dolby Atmos turned on? Have you also changed any EQs third party or embedded to adjust the sound?
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Mcgheemick
First Poster
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Galaxy S21 Series
I have got the dolby on and I've changed the EQ but not a third party one
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Solution
BandOfBrothers
Superuser II
Superuser II
Options
Galaxy S21 Series

You can test your speakers via launching your phone app and dialing *#0*#

If it continues then as long as the phone hasn't been accidentally bumped and there has been no water ingression then a Samsung Experience Store or Samsung Service Centre will take a look under the 24 month manufacturing warranty @Mcgheemick 


Current Phone > Samsung Z Fold³ 5G.

View solution in context

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Mcgheemick
First Poster
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Galaxy S21 Series
Thanks, testing the sound seems to have done the trick. Thank you very much 😁
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hareo034
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Galaxy S21 Series

I am very thankful to you because I applied the same solution on my phone and now its sound looks good you can see here the issue was same.

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