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Original topic:

Secure folder missing pictures and videos

(Topic created on: 05-10-2021 06:48 PM)
Lenney
First Poster
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Galaxy S21 Series

So I moved a selected few pictures and videos from gallery to secure folder they were their yesterday bit today they have all disappeared 

 

I've probably lost 300 pictures and 20 videos 

 

Is there any way to find these or are they gone 

 

I've tried to restart phone and uninstall and reinstall secure folder still missing 

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5 REPLIES 5
pete007
Hotshot
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Galaxy S21 Series
Do you have a Google account?? If so they could be backed up there.
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Lenney
First Poster
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Galaxy S21 Series

No unfortunately not this is the second time moving files they have vanished now must be a bug in it 

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LJAI
First Poster
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Galaxy S21 Series

Hi, Do the following it helped me:

Keep your Secure Folder Open

Go to Settibgs-> Battery & Device care

Click on Storage. Click on TOP right-side 3 dots and select ADVANCED

A List will be displayed. Click on Secure Folder. It display whether your images and videos are there in Secure Folder or not. In my case though the videos were moved to Secure Folder gallery. The Images and Videos size was zero. But there was another Folder By the name FILES which was displaying 1 GB size. When I clicked on the folder and sub folders it was all there.  Try it 

 

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Keeters
First Poster
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Galaxy S21 Series

I'm having the same eissue with my s21, but I don't have the 3 dots displaying after I select 'storage'... 

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Members_Nq44f2P
First Poster
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Galaxy S21 Series

Any resolution to this mate? I have e got the exact same problem!!

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