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Original topic:

S21 Ultra - Update 4.1 - Videos on Browser wont work

(Topic created on: 27-03-2022 11:16 PM)
galovadia89
Explorer
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Galaxy S21 Series
Ever since I have done the Android 4.1 update on my samsung s21 ultra, videos won't play on the browsers. I have tried both chrome and the default Samsung browser. 

This video glitch happens as well on some other applications. 

I have tried a number of fixes of which seem to work, including contacting Google themselves. 

Please advice
71 REPLIES 71
BandOfBrothers
Samsung Maker ★★
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Galaxy S21 Series

Unfortunately I can't try on a Samsung Galaxy s²¹ Ultra as I do not own one but this does work on my Samsung Galaxy s²² Ultra and Samsung Fold³ which both have Samsung One Ui 4.1 on them.

Have you perhaps tried clearing history , cache and cookies in your chosen browers to see if this will help @galovadia89 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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galovadia89
Explorer
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Galaxy S21 Series
Yes, I tried that and reinstalled chrome and reset the network.
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Members_f1zrFYs
First Poster
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Galaxy S21 Series

I had the same yesterday on my S21 ultra. Rebooting my phone solved it (for now).

galovadia89
Explorer
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Galaxy S21 Series
Yeah it works on a reboot. But can't keep rebooting the phone everytime I want to use the browser... Surely we not the only people to complain and Samsung is sorting it out
BandOfBrothers
Samsung Maker ★★
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Galaxy S21 Series

If you haven't already please send feedback via your Samsung members app.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

galovadia89
Explorer
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Galaxy S21 Series
Thanks... I will report it
galovadia89
Explorer
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Galaxy S21 Series
Thanks and thanks for the help
Kurtbo
First Poster
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Galaxy S21 Series
Since the update videos on chrome or any Internet browser do not work! They load but then don't play sort it out !
SvetoslavG
First Poster
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Galaxy S21 Series

Same thing is happening to me with the regular S21 5G. Videos are not starting in ether browser and youtube app. Sometimes restarting the app helps but more often not. Rebooting the device is the only option, but works for a while, them the videos stop playing again.