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Original topic:

S21 ultra failed?????problem

(Topic created on: 10/03/21 14:11)
1975surfer
First Poster
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Galaxy S21 Series

my screen has gone blank, and the flash light is flickering like crazy for a while, stops snd then starts again. Wont power up or reset🤷‍♂️

Btw, thus was just after the latest update i received yesterday....

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9 REPLIES 9
aa68
Navigator
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Galaxy S21 Series
let it die out and restart it, hopefully this fixes it. I've seen similar things happen when people tase their phones but it shouldn't cause any long term damage. if it does not work after a restart I would take it to a Samsung technician or get a replacement/ refund.
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Joeeye
Troubleshooter
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Galaxy S21 Series
Try holding the power button and volume down button for 15 seconds.
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Archer_Legend
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Galaxy S21 Series

Press power key and volume down to force it to turn off and restart

Archer
CuteDoll
Explorer
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Galaxy S21 Series
wow
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1975surfer
First Poster
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Galaxy S21 Series

This didn't work.

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Archer_Legend
Navigator
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Galaxy S21 Series

We cannot see the video because it has not been approved yet. If forcing it to turn off and then turning it on again did not solve that strange behaviour it is more than likely that you are experiencing a hardware problem and you need to bring it to a samsung assistance center in order to have one of their engineers to look at it and find what the issue is in order to repair the device

Archer
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Galaxy S21 Series
try plugging it into a laptop and volume up and power keys together, the reset it..
icreatura
Explorer
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Galaxy S21 Series
people, do not update anymore, samsung is breaking phones and remove features rather than fix them!
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daesyr34
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Galaxy S21 Series

its looking funny I also tried the similar process and faced the similar result really I have some screenshots you can seehere on my account.

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