S21 screen scratches

[Bencha]

Has anyone else had issues with the S21 screen. I've had the phone for under 2 weeks and there are several scratches already. I removed the screen protector but have a wallet style holder. I've had an S2, S5 and S8+ over the years but never had this problem before.

[5ayf]

There is also a factory installed screen protector which is nearly visible. That's where you may have the scratches. I would recommend purchasing a new screen protector prior to removing the factory installed one. The screen itself shouldn't scratch so easily.

[Bencha]

Thank you, I've just put my finger nail in the corner and realised that there is another removable film! Thanks for your help.

[andykod77]

Wait what ,so there are 2 factory installed screen protectors? I've yet to remove any I only thought it was the 1

[5ayf]

There's a proper screen protector which is comes pre-installed with the usual plastic you get with any new phone on top lol

[andykod77]

Yeah thanks m8 I didn't realise I just took the top one off now

[5ayf]

You're very welcome 😀

[CommunityUser]

Yes, mine is also scratched from normal use. I've never seen anything like it. The screen is "Ultra" fragile and all this nonsense about a screen protector is a diversion from the root cause.

[Members_ZedFBsK]

Mine was scratched to b*ggery after a couple of months - saw this and another thread, looked VERY carefully at the screen and sure enough, another factory-fitted plastic screen protector. My phone looks new again. LOOK CLOSELY AT THE SCREEN.

[sbmongoos]

I removed these films when I got my S21 Ultra. But still seeing scratches show up and I baby my phone. Just noticed a new one today. How do you get scratches out. Never really had these issues with previous phones.