10-12-2023 10:40 AM
My S21 FE updated to Android 14 yesterday and restarts either randomly or each time I do something for the first time. As I worked my way through the settings the phone freezes and then restarts itself and after it has been sleeping for a few minutes it restarts rather than wakes up.
It would freeze with Outlook, Brave and Chrome but all 3 updated this morning and they now work.
Clearly Samsung have seriously screwed up and are they aware of the problem and when will they fix it. I have never had an issue with updates and have been with Samsung since the S10.
10-12-2023 12:04 PM
10-12-2023 12:04 PM
10-12-2023 05:58 PM
@Members_yGNcfya It is certainly advisable to clear the cache partition after updates, temporary cache files are deleted but your Data is intact. can help with freezes/lags and restarts. Ensure also that your apps are up to Date, sometimes third party apps can cause a conflict and if still problem it would indicate recently installed apps may be the culprit if the issue is not present in Safe Mode. Details on Safe Mode here https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
11-12-2023 01:06 AM
Samsung should put in place an automatic Wipe Partition Cache every time there's an update, because the average user doesn't know how to do it.