S21 Bluetooth Connection Issues in Car

[Florian1515]

Hello guys,

 I've just got a new Samsung Galaxy S21 and I can't connection the audio to my car's bluetooth. It'll connect for calls but not audio. So I can hear calls through the car but frustratingly can't listen to Spotify. I've tried pairing and unpairing. I've reset the networks. I've cleared the cache and data but it hasn't resolved.

It's maybe because the car is old(2014) and the phone is brand new but that shouldn't happen.

There are also already various threads about this but no fix until now. 

Same problem:

https://eu.community.samsung.com/t5/galaxy-s21-series/s21-and-poor-bluetooth-connectivity-to-car/td-...

Maybe anyone found a solution? Don't want to use the AUX cable....

[ChrisP88]

@Florian1515 Are you using Android Auto? You can find more details on this and some troubleshooting on this here-

https://www.samsung.com/uk/support/mobile-devices/i-am-having-difficulty-connecting-to-or-using-andr...

In terms of the compatibility of your car, you can also use this link to check its compatibility-

https://www.android.com/intl/en_uk/auto/

[Florian1515]

No I'm not using Android Auto....

[GytisRepecka]

Does your car has original media/infotainment system or it is aftermarket one?

Make sure to find your car's media system in your phone's Settings > Connections > Bluetooth and ensure both Calls and Audio toggles are ON.

Also depending on your car's media system you might need to set similar toggles there. E.g. in Toyota Touch infotainment system you can do that after pairing your phone and finding it under devices list.