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Original topic:

Ringtone volume problem after installing UI4

(Topic created on: 09-12-2021 01:21 AM)
Ewankidd
First Poster
Options
Galaxy S21 Series
Recently updated my s21 5g to android 12.   Since then, when ever connected to Bluetooth such as car or ear pods, on receiving an incoming call, ring tone sounds once then volume turns down to zero.   Anyone else experienced this? 
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2 REPLIES 2
xSteveuk
Maestro
Options
Galaxy S21 Series
Hi,
This page maybe helpful

What to do if the sound on your Galaxy smartphone is not working properly

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-....
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AndrewL
Moderator
Moderator
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Galaxy S21 Series

@Ewankidd: Please can you try heading to the Phone app > Tap the 3 dots in the top right > Settings > Answering and Ending Calls > Automatic Answering, and toggle this option off to see if this helps? 

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