05-07-2021 10:33 PM in
Galaxy S21 SeriesSolved! Go to Solution.
06-07-2021
03:20 PM
- last edited
07-07-2021
11:15 AM
by
DannyT
) in
Sorry to hear that you've both experienced a delay with your cashback, @NoodlesAteMyBaby & @Doomu5. The Promotions Team will be able to shed more light on this for you. You can contact them here: https://2021.samsungpromotions.claims/summercashback/en-GB/support/contact 🙂
05-07-2021 11:31 PM in
Galaxy S21 SeriesI'd like to know this too.
I'm assuming it's to do with the fact the window to apply was quite small and the amount of people applying is quite high. I'd guess they're struggling to handle the demand but I'd like some kind of confirmation.
05-07-2021 11:42 PM in
Galaxy S21 Series06-07-2021 03:36 AM in
Galaxy S21 SeriesNot at all. If you look around there's been people having issues since Christmas and that was a different promotion.
Some people have no issues. Some people do 🤷
06-07-2021
03:20 PM
- last edited
07-07-2021
11:15 AM
by
DannyT
) in
Sorry to hear that you've both experienced a delay with your cashback, @NoodlesAteMyBaby & @Doomu5. The Promotions Team will be able to shed more light on this for you. You can contact them here: https://2021.samsungpromotions.claims/summercashback/en-GB/support/contact 🙂
07-07-2021 02:16 AM in
Galaxy S21 SeriesThanks Steph. I've emailed them so hopefully I'll hear back soon.
07-07-2021 01:20 PM in
Galaxy S21 Series13-07-2021 11:35 PM in
Galaxy S21 Series13-07-2021 11:37 PM in
Galaxy S21 SeriesNo, not yet. I emailed the support team and they replied saying they can't give a time frame on when the payment will be processed. I'm getting the distinct impression they're snowed under and can't handle the volume of claims. I'm gonna give it another week and so and then call them.
13-07-2021 11:40 PM in
Galaxy S21 Series