25-02-2023 08:48 AM in
Galaxy S21 Series25-02-2023 01:22 PM in
Galaxy S21 Series25-02-2023 04:07 PM in
Galaxy S21 Series25-02-2023 05:27 PM in
Galaxy S21 SeriesHi, @Kelado (and anyone else who might be experiencing this issue). It's very strange that your battery life is not as expected following your recent software update.
If you haven't already done so, I recommend Wiping the cache partition on your phone (a particularly useful step after a software update has been installed):
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
In addition to the aforementioned steps, I recommend consulting the guide below:
Please continue to monitor the battery performance on your phone. If, after following the various optimisations suggested earlier, you're still experiencing unexpected battery drain, I recommend submitting an Error report:
https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-samsung-members-app/
The Error report will enable our developers to look into this in greater detail, and they would get back to you as soon as possible with an update.
Please update the thread when you get this resolved. 👍
25-02-2023 05:49 PM - last edited 25-02-2023 08:14 PM ) in
Galaxy S21 Series25-02-2023 08:26 PM in
Galaxy S21 Series