13-02-2021 09:15 AM
12-06-2021 05:09 PM
13-06-2021 01:23 AM
Hi Russ, I don't know if you have fixed this now, but i have just spent hours trying to sort it out for me! Turns out in the notification settings for the mail app, tap on new mail, then make sure the "Show as pop-up" button is on!
21-06-2021 05:59 PM
Can you clarify where you are tapping on "new mail" in the settings? I'm having this problem too and finding it confusing to navigate the settings
22-06-2021 12:14 PM
Hi, I've had my Samsung Galaxy S21+ since May and have the same problem. No notifications for any emails, checked absolutely everything! Still nothing. Had Samsung Galaxy S10e before and never had a problem! Sooooo annoying
02-07-2021 02:56 PM
Settings -> Apps -> Gmail -> Battery -> Optimize battery usage -> Select all apps on top right 3 dots -> scroll to Gmail ->
14-07-2021 07:26 PM
I had this same problem. After trying all the other recommendations and double and triple checking those, I resolved it by making sure gmail is NOT an app that is optimized for battery usage. From the apps menu on settings, click on Gmail then click on battery. That will open a page, and make sure under optimize battery usage it says not optimized. Hopefully this works for those of you with the same issue.
18-07-2021 03:09 PM
Has anyone discovered a solution to this problem? I am having the same issue after having my Galaxy S21 Plus for only a month. The first couple weeks, everything was fine. I was getting notifications on the Gmail app icon when I got a new email. Then they just stopped. This is also happening on my Facebook app icon. Funny thing is just now when I logged into my Samsung account to post in this forum, I received an email with a verification code and a notification showed on my gmail app icon. I thought "Oh! It's working again." So I sent myself a couple emails to see but NO NOTIFICATIONS on my gmail app icon!! I have checked all the suggested settings from previous posts and nothing has worked. If I was getting notifications for the first couple weeks of having the phone, the settings must have been correct then. I still double and triple checked and all were set correctly. Notifications for "all mail" are on. My phone is not in power save mode. No apps are optimized for battery usage. Again, it showed a notification on the gmail app when I got the email with the verification code from Samsung!! But nothing else. This may seem like a minor issue to some but it's very frustrating to me. Just thought I would see if anyone had figured out a solution. Thanks!
18-07-2021 03:13 PM
18-07-2021 03:19 PM
18-07-2021 03:25 PM
This did not work for me. Gmail is NOT optimized for battery usage. None of my apps are optimized. ARRGH!