07-10-2023 11:13 PM
Hi,
Why am I not receiving incoming call notifications while on another call? I do not get a missed call notification or anything.
I have tried everything, all the settings are how they should be; call barring, call awaitng etc etc. I just don't understand what the issue could be anymore.
Please someone help!
08-10-2023 04:51 AM
08-10-2023 11:15 AM
@Members_rM98II4: Although I appreciate that you may have already done this, please try heading to the Phone app > Tap the 3 dots in the top right > Settings > Supplementary services > Call waiting, and make sure that the option is toggled on from here. This feature will provide an audio notification if someone calls you while you're already on a call.
If the issue persists, head back to the Phone settings landing page > Call alerts and ringtone, and make sure that 'Allow alarm/notification sounds in calls' is toggled on.
4 weeks ago