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Original topic:

No Wifi calling after update

(Topic created on: 06-12-2021 11:06 AM)
Matty01
First Poster
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Galaxy S21 Series
Hi is anyone else having issues with WiFi calling after the latest update? 
My house is a dead spot so I rely on WiFi for signal, now I'm struggling to make/receive calls. 

12 REPLIES 12
xSteveuk
Maestro
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Galaxy S21 Series
Hi,
Try Turning phone off and on
And see if wifi calling is there
0 Likes
Bccrookham
Journeyman
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Galaxy S21 Series
Yes! I've been back and forth all morning between Three (network provider) and Samsung.
Bccrookham
Journeyman
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Galaxy S21 Series
I've tried everything short of a complete factory reset. Have you had any luck?
0 Likes
xSteveuk
Maestro
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Galaxy S21 Series
Hi
Try below
Press the phone icon.
Press the menu icon.

Press Settings.

Press the indicator next to "WiFi Calling" to turn the function on or off.

0 Likes
Bccrookham
Journeyman
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Galaxy S21 Series
I've confirmed that the setting is available with my SIM card in another phone, so definitely a software issue
Bccrookham
Journeyman
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Galaxy S21 Series
That's the problem, the setting is no longer there
JJ95
Apprentice
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Galaxy S21 Series
Been having the same issue was there when I bought the phone which isn't even a few months old yet had WiFi calling feature on it then done the android 11 update and it disappeared then
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JJ95
Apprentice
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Galaxy S21 Series
What's Samsung said about it as having the same problem with them and they said to me they wanted me to take my phone back to them and be without a phone for a few weeks
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JJ95
Apprentice
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Galaxy S21 Series
On my Samsung a52 5g