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Original topic:

Making and Receiving Call Quality

(Topic created on: 04-12-2021 10:25 PM)
Sapphire_Royals
First Poster
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Galaxy S21 Series
Having issues with call quality, sounds like under water etc wether it's me hearing them or them me ( they also have S21 Ultra

Mobile network are blaming the phone ( sim free model not contract etc, purchased outright )

Anyone else had these issues?
2 REPLIES 2
GingerSteve
Helping Hand
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Galaxy S21 Series

Are you using wifi calling, volte, etc ? if not, could you try using different methods to call ? see if the results are the same ?

I noticed my 4g calling gives an under water almost muddy effect to the voices, like its chopping.

But that is probably because I am on o2 in a location where o2 sucks

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Sapphire_Royals
First Poster
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Galaxy S21 Series
I've got WiFi calling enabled, tried disabling it and even changed preferred network to 4G to disable 5G etc

Same results, so at a loss on what it could be, it's the same on my wife's S21 Ultra
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