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Original topic:

Instagram password not saving after last software update.......anyone else?

(Topic created on: 20-02-2023 02:07 PM)
andrew2703
Journeyman
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Anyone else experiencing unable to save password on Instagram after the last update?
Setti gs are correct with the app but I have to manually input the password everytime I open the app 
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10 REPLIES 10
SocietyGirl
Community Manager
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Is the correct password manager selected? Autofill in passwords with Samsung Pass on your Galaxy phone

 

If not, press and hold 'Samsung Pass' and it'll let you select another.


Say hi to us on socials -  @SamsungUK


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andrew2703
Journeyman
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I think so the password is correctly stored in samsung pass
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andrew2703
Journeyman
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Says it can't be added to autofill
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SocietyGirl
Community Manager
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Have you clicked onto 'Autofill' (not the cog)?


Say hi to us on socials -  @SamsungUK


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andrew2703
Journeyman
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I get thisScreenshot_20230220_143057_Instagram_1000006746_1676903473.jpg
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SocietyGirl
Community Manager
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Hmm, could actually be an Instagram thing from what I have been reading. Does it work for Instagram.com?


Say hi to us on socials -  @SamsungUK


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andrew2703
Journeyman
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I've not tried tbh.....used to work fine on the app before my last software update
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Solution
andrew2703
Journeyman
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Sorted now thanks ....Good old, delete app and reinstall 👍🏻
SocietyGirl
Community Manager
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Likely a cache issue then. Cool!


Say hi to us on socials -  @SamsungUK


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