21-09-2021 06:53 PM
21-09-2021 09:31 PM
22-09-2021 05:38 AM
Hello @nico81arg
Please persevere and I'm sure you'll get this booked in.
Perhaps the phone call was lost hence why it cut off.
Other alternatives could be to visit a Samsung Service Centre or if available in your region and for your model of phone check to see if you can book a Doorstep Repair Service from Samsung.
I wish you all the best with this situation. @nico81arg
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
24-09-2021 11:41 AM
21-12-2021 04:33 PM
21-12-2021 05:12 PM
@VitalijaS83: I'm sorry to hear that you have had some trouble with our repair service. I'm not sure what happened with the courier collection option on this occasion, however please reach out to our Help Desk to make them aware of the situation, and an advisor will be able to get this re-arranged for you. Please accept my apologies for any inconvenience you have been caused.
https://www.samsung.com/uk/support/contact/
23-12-2023 12:57 AM
Useless Korean company