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Sudden loss of all mobile signal

(Topic created on: 08-01-2023 03:42 PM)
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SwingPusher
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My S10e is suddenly reporting it has no signal
I have tried everything to fix the issue.  Replaced the SIM and even reset my phone to factory settings etc but it doesn't work.  It always has the circle with a line through it on its signal unless I'm right next to a mast and then it shows bars on my phone but trying to make a call displays no network detected.

I don't know if this a signal issue or a SIM card reader issue.  I want to try and get my phone repaired as a SIM card repair is £100 which is a lot less than buying a new or used phone of equivalent  quality.

 

Does this sound like a SIM card issue or more something that is not repairable.   If I book a SAMSUNG repair on the SIM and that doesn't fix the issue will I still be charged?

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SereneH
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@SwingPusher Out of warranty repairs always result in a charge: Samsung Warranty Information | Register & Check Your Warranty | Samsung UK

 

Have you contacted your carrier? 

 

Have you tried these steps: What to do when calls disconnect or there’s no network signal on your Galaxy device | Samsung UK

 

You can also perform a hardware test in the Members app > Support > Phone diagnostics > SIM card/Mobile network. 

 

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