16-12-2022 09:51 AM - last edited 16-12-2022 12:10 PM ) in
Galaxy S21 SeriesAfter the One UI 5 update, my Galaxy S21 5G cannot find and connect to any GPS satellites. Navigation does not work. Google Location Accuracy helps sometimes but it doesn't work during car gps navigation. If I turn off Google Location Accuracy the phone cannot find any GPS signal.
I cleared phone's CACHE and even did a FACTORY RESET. The problem is still there.
Solved! Go to Solution.
26-01-2023 02:44 PM in
Galaxy S21 SeriesJust sharing a possible solution I read:
1) Turn off GPS and Battery optimization.
2) Settings > Apps > Filter > Show system apps > Fused location > Force stop > Clear data.
3) Turn GPS on, wait a minute in a open area.
16-12-2022 10:00 AM in
Galaxy S21 Series16-12-2022 12:08 PM in
Galaxy S21 SeriesYes, I did. Not only did I clear the cache, but I also did the FACTORY RESET twice. The problem is still there.
16-12-2022 01:18 PM in
Galaxy S21 Series@MorineDaniel: If the issue has persisted following a factory data reset, then please head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Location accuracy. Does this test flag any issues, or return an 'Action required' message in the summary?
In the meantime, if you have a case or cover on the phone, please try removing it temporarily to see if this helps.
16-12-2022 03:25 PM in
Galaxy S21 SeriesSamsung Members app requires Google Location Accuracy turned on. So the test does not return any errors. Still the GPS signal does not work while navigating and just shows a relative position based just on Google Location and not by the GPS. In addition, I have already tested it without a cover and the problem continues.
25-01-2023 08:42 AM - last edited 25-01-2023 08:43 AM ) in
Galaxy S21 Series25-01-2023 04:00 PM in
Galaxy S21 SeriesYes, the gps is still unstable on my phone since the update to Android 13. I don't know why but forcing the switch from a 5G to 4G or 3G network sometimes makes GPS start working too (Settings > Connections > Mobile networks > Network mode). I don't know if Network mode has something to do with the GPS.
Anyway, we shouldn't have to do that to work something so basic on the smartphone as GPS. Another thing I noticed is that using some third party apps you can get more information or update your gps settings. I am using GPS Status & Toolbox. GPS Status & Toolbox – Apps no Google Play
26-01-2023 02:44 PM in
Galaxy S21 SeriesJust sharing a possible solution I read:
1) Turn off GPS and Battery optimization.
2) Settings > Apps > Filter > Show system apps > Fused location > Force stop > Clear data.
3) Turn GPS on, wait a minute in a open area.
26-01-2023 04:04 PM in
Galaxy S21 Series31-01-2023 11:50 AM in
Galaxy S21 SeriesAfter selecting Settings->Apps you should see an icon to the right of Your Apps...........
Tap it and you can select "Show system apps"