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Original topic:

Gmail notifications- no sound!

(Topic created on: 11-09-2021 09:43 AM)
woodlouse
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Galaxy S21 Series
For about the last 6 months,  my gmail will not play notification sounds unless I open it. This seems to be a bit pointless as I can see new emails because I've opened the app! Not a perfect fix, but I've sort of got around this by installing another email app. It's FULL of ads but I never use it,  just use it for the notification sounds.  Anyone else having this problem?
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6 REPLIES 6
Mitzzz999
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Galaxy S21 Series
This has happened to me in the past and I found this to be the solution for me, hope it works for you too...

1. In Android settings search "Optimize battery usage"

2. At the top, change the view to All apps

3. UNCHECK Gmail (when blue goes away)

woodlouse
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Galaxy S21 Series
I've tried that, along with all the other "solutions " on YouTube, Google etc but none of them work. ☹ Thanks though!
Kingfisher344
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Galaxy S21 Series
TBH Why are you still using Gmail. There are way better email apps out there. Including the Samsung stock email client. Also, if you check on Google Play, there are many negative reviews on there. Just because it came with the phone, doesn't mean it is the best option.
woodlouse
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Galaxy S21 Series
'Just downloaded the Samsung email app so I'll see if that gives me notification sounds. Thanks 👍
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Kingfisher344
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Galaxy S21 Series
Any joy with Samsung email?
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woodlouse
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Galaxy S21 Series
Well, I've installed it but can't comment yet as I've not had any emails today! I must say though, that it doesn't seem to load saved emails very quickly compared to Gmail.
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