Can't send photos by email to specific email address.

[Judesman]

I send photos from my S21 to my desktop by email. Never had a problem but now pics stuck in Outbox with comment Couldn't Send. I can send an email text only and it is only my btinternet.com account  that is affected.  I have another email address and there is no problem. I can send a photo from my desktop to my bt acoount no problem but can't send pics from Samsung.  Any thoughts please?

[piperdog123]

This is likely to be a file size maximum either for the email account sending or the email account receiving.

Have you reached your maximum capacity do you know?

[Judesman]

Tried various file sizes small and large.  Never had a problem before. How do I find out about maximum capacity please?

[piperdog123]

Your email provider can tell you that. From experience 10 to 25mb is usually the max

I wonder if you've reached your overall capacity. For example Gmail has a 15gb max after which nothing can be sent or received until you upgrade to Google1 or delete emails etc.

[Judesman]

Many thanks.  I will make some enquiries.

[GoanGeek]

Any particular reason for sending via email?

You could simply connect and drag and drop via cable on desktop.

[Judesman]

Yes. I also like to send photos when I am away from home.

[GoanGeek]

Why not use a cloud service like Google One ?

Can share albums and stuff.

Access from any where.

[Judesman]

Thank you.  There are alternatives but I really want to know why this has stopped working. I have asked others to send me pics by email to ascertain whether it is a bt desktop problem or a Samsung problem.

[GoanGeek]

Out of curiosity which email provider are you using?

Have you checked if it not the email provider issue?