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Can't send photos by email to specific email address.

(Topic created on: 16-09-2023 11:39 PM)
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Judesman
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I send photos from my S21 to my desktop by email. Never had a problem but now pics stuck in Outbox with comment Couldn't Send. I can send an email text only and it is only my btinternet.com account  that is affected.  I have another email address and there is no problem. I can send a photo from my desktop to my bt acoount no problem but can't send pics from Samsung.  Any thoughts please?

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Piper123
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This is likely to be a file size maximum either for the email account sending or the email account receiving.

Have you reached your maximum capacity do you know?
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Judesman
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Tried various file sizes small and large.  Never had a problem before. How do I find out about maximum capacity please?

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Piper123
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Your email provider can tell you that. From experience 10 to 25mb is usually the max

I wonder if you've reached your overall capacity. For example Gmail has a 15gb max after which nothing can be sent or received until you upgrade to Google1 or delete emails etc.
Judesman
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Many thanks.  I will make some enquiries.

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GoanGeek
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Any particular reason for sending via email?

You could simply connect and drag and drop via cable on desktop.
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Judesman
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Yes. I also like to send photos when I am away from home.

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GoanGeek
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Why not use a cloud service like Google One ?

Can share albums and stuff.

Access from any where.
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Judesman
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Thank you.  There are alternatives but I really want to know why this has stopped working. I have asked others to send me pics by email to ascertain whether it is a bt desktop problem or a Samsung problem.

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GoanGeek
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Out of curiosity which email provider are you using?

Have you checked if it not the email provider issue?
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