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Original topic:

camera quality

(Topic created on: 05-02-2021 04:48 PM)
1321 Views
Gilani
Pioneer
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Is anyone having issue with s21 ultra camera.
Video call quality from my end is very poor my friends telling me that video quality they getting is horrible pixelated. 

The low light image quality is also very granny.. 

Any thoughts? 
6 REPLIES 6
AndrewL
Moderator
Moderator
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@Gilani: Are you experiencing quality issues when capturing videos via the Camera app, or is the issue only related to video calls? Which app are you using to make the calls e.g. Google Duo, as it may be related to a resolution limitation of the app itself. 

Gilani
Pioneer
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Thanks for your reply.
The issue is mainly with video calls. I'm using both WhatsApp and Google Duo
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Gilani
Pioneer
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Here's a sample image.

20210205_164049_12204.jpg

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AndrewL
Moderator
Moderator
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@Gilani: From what I understand, Google Duo is only able to support video calls at 720p, which is likely to be the reason why the quality doesn't look great. Where possible, try to ensure that you're in a well lit area while on a call, as low light can also reduce image quality. 

K Dimov
Voyager
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Is there a dislike button for comments, because some mods speak cr@p? Video might be bad coz only 720p? OMFG such bull$hit !!!

Current: S24 Ultra 512GB Titanium Violet | Old: S21 Ultra 256GB Phantom Black
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K Dimov
Voyager
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Is this also because of the app or user error?

Screenshot_20210227-114900_Camera.jpg

 10x optical zoom? How bout crappy digital. And then wasting the moment I get the next one

Screenshot_20210227-114920_Camera.jpg

 Stop blaming others and admit Samsung failures to provide a quality product!!!!!!!!!

Current: S24 Ultra 512GB Titanium Violet | Old: S21 Ultra 256GB Phantom Black
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