21-01-2022 09:49 AM
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21-01-2022 02:29 PM - last edited 21-01-2022 02:32 PM
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Since installing the new update
Have you tried clearing your phone cache
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
Try reset Network
Go settings
General management
Reset
Reset Network settings
And see if
helps solve your issue
21-01-2022 02:33 PM
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21-01-2022 02:41 PM - last edited 21-01-2022 02:42 PM
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Wait 20 seconds
Then try clicking
The buttons
For recovery mode
Hold the buttons
Untill you the screen logo appears
21-01-2022 02:43 PM
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21-01-2022 02:46 PM
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21-01-2022 03:06 PM
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21-01-2022 03:17 PM
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If works it's an app
Causing the issue
Power on your device in Safe mode:
1Power off your device.
2Power on your device.
3When the Samsung logo appears by itself, press and hold the Volume down key.
4The device will switch on in Safe mode. "Safe mode" will be displayed on the bottom left of the screen.
Exit Safe Mode
Press and hold the Power key.
Tap "Restart".
21-01-2022 03:29 PM
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21-01-2022 03:48 PM
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