Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

wifi calling s20FE

(Topic created on: 04-07-2021 01:41 PM)
Tim47
First Poster
Options
Galaxy S20 Series

Have new S20FE with up to date software and want to wifi call as the mobile reception is very  poor. This is an advertised function for this phone, but there is no function on the menus to be able to turn on or off. Have spoken to mobile supplier (vodafone) and all is enabled there. But no switch on phone.

Can anybody help?

0 Likes

1 Solution


Accepted Solutions
Solution
StephK1
Moderator
Moderator
Options
Galaxy S20 Series

Unfortunately, as Wi-Fi calling settings are not something that Samsung implements, that's the best way forward. If it's not something that Vodafone adds in to their software either, it will be automatically enabled for you. 🙂

View solution in context

0 Likes
9 REPLIES 9
Rob1985
Helping Hand
Options
Galaxy S20 Series
On my phone there's a toggle on my quick settings in the notification panel but if u open the phone dialer and press the 3 dots in the top right hand corner and go to settings there should be an option in there to enable it
0 Likes
StephK1
Moderator
Moderator
Options
Galaxy S20 Series

Hey @Tim47The availability of Wi-Fi calling options in settings depends on where you purchased your phone from. Settings that relate to Network features, such as Wi-Fi calling, will only be available if you purchased your phone from your Network provider. If you purchased your phone directly from Samsung, you still have the ability to use Wi-Fi calling, as it is enabled automatically, you just won't have the option in settings to disable it. If you are unable to use Wi-Fi calling despite it being enabled, we would recommend getting in touch with your Network so that they can look into this for you. 🙂

0 Likes
Tim47
First Poster
Options
Galaxy S20 Series

no setting present

0 Likes
Tim47
First Poster
Options
Galaxy S20 Series

the network supplier (Vodafone) say it is enabled their end, but their is no selection on the phone!

0 Likes
StephK1
Moderator
Moderator
Options
Galaxy S20 Series

Where did you purchase the phone from? As mentioned, if it wasn't from your Network provider, the setting won't be present in your phone, but it will be automatically enabled. 🙂

0 Likes
Tim47
First Poster
Options
Galaxy S20 Series

It was bought from vodafone

0 Likes
StephK1
Moderator
Moderator
Options
Galaxy S20 Series

In that case, it may be best to check with Vodafone if you have other features of their Network software on your phone, or if this setting wasn't included in their software package, as it can sometimes vary between the different Networks.  

0 Likes
Tim47
First Poster
Options
Galaxy S20 Series

OK will try them again, but it does feel a little bit like every body is blaming the other but nobody will do anything!

0 Likes
Solution
StephK1
Moderator
Moderator
Options
Galaxy S20 Series

Unfortunately, as Wi-Fi calling settings are not something that Samsung implements, that's the best way forward. If it's not something that Vodafone adds in to their software either, it will be automatically enabled for you. 🙂

View solution in context

0 Likes