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Original topic:

Upgrade programme

(Topic created on: 04-05-2021 08:01 PM)
Nickiebee26
First Poster
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Galaxy S20 Series
Hi guys,

I am on the upgrade programme and currently have the s20 plus. I can upgrade from this month but was wondering if I'm able to upgrade to the new z flip? 
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2 REPLIES 2
AndrewL
Moderator
Moderator
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Galaxy S20 Series

@Nickiebee26: Hi there. If you entered the Upgrade Programme with the Galaxy S20 then you are eligible to upgrade to the latest S Series model every 12 months, but cannot switch to the Z Flip. If you're interested in the Z Flip then you can choose not to upgrade and pay off the existing balance on your S20 to exit the programme, although I understand that this isn't ideal. Apologies for any disappointment this may cause you. 

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Nickiebee26
First Poster
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Galaxy S20 Series
Thanks for the info. I will look into my options.
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