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Original topic:

SIM Card Manager on S20 always pops up whenever phone is started

(Topic created on: 15-03-2020 07:53 AM)
Aicheff
Journeyman
Options
Galaxy S20 Series

Whenever I start or restart my S20, the Sim Card Manager displays after a few minutes. I only have a single Sim card installed with a memory card in the 2nd slot. I have applied all updates. 

 

The Sim card works fine so it's not a major problem but is irritating. 

1 Solution


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Aicheff
Journeyman
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Galaxy S20 Series

The latest Android update seems to have fixed this. 

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17 REPLIES 17
Mark44
Explorer
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Galaxy S20 Series

Mines the same mate,my  easy mode doesn't work either 

Aicheff
Journeyman
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Galaxy S20 Series
I see there is another thread about the same issue with the Ultra. Apparently Samsung chat have escalated it so at least we know it is being investigated b
nickgeo22
First Poster
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Galaxy S20 Series

Same happens at my S20+

Abboudi
First Poster
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Galaxy S20 Series

i have the same issue, anyone can offer help?

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Abboudi
First Poster
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Galaxy S20 Series

i'm surprised and shocked that SAMSUNG not giving any solutions or even comment...

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AntS
Moderator
Moderator
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Galaxy S20 Series

Hi @Abboudi (and everyone else experiencing this issue),

 

Best thing to do is to send an error report with log files to our software team via the Samsung Members app:

 

As soon as you notice the issue:

 

Samsung Members > Get Help > Send Feedback > Error Reports > [select error type] > attach a description and tick ‘send system log data’ > Send.

(Or: Long-press the Samsung Members icon on the Apps screen, and select Error reports from the dropdown menu, etc.)

 

(DerOllie's post in the other thread here also gives guidance on how to do it for this specific issue).

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Aicheff
Journeyman
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Galaxy S20 Series
I've posted an error report and await a reply.
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lattridge
First Poster
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Galaxy S20 Series

Getting this every time when I start my phone too. Can't be all of us doing something wrong -- I think maybe there is a bigger issue at play and they're waiting to see if they can fix it with a future software update or something?

 

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