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Original topic:

Several issues after version 12 instead

(Topic created on: 16-01-2022 07:56 AM)
Happyhubert
Journeyman
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Galaxy S20 Series

I: I'm experienci,font the same keyboard problems, flickering apps 

Font size keeps altering from big to small and vice versa. 

Moisture detection alarm won't clear. 

Can't get my phone to recovery mode. 

(Experts at Samsung said that I done the sequence wrong pressing volume too long. 

Tried clearing

Cache with no joy )

Not connected to the Internet frequently 

Bluetooth turns on and near by sharing , I shared a document with some stranger last night. 

Annoying part is that Samsung blaming me for these issues by just answering me by saying usb port got wet. No mention of the inadequate software update version .

 

 

10 REPLIES 10
Anonymous User
Not applicable
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Galaxy S20 Series
do a reset
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Happyhubert
Journeyman
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Galaxy S20 Series
I'm trying to leave that as a last resort .
People should be aware of the issues with their software.
I didn't know they discontinued the S20 series.
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AndrewL
Moderator
Moderator
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Galaxy S20 Series

@Happyhubert: Is your font size adjusting while you're using a certain app or feature? Please be aware that certain apps, such as Messages, allow you to pinch/spread your fingers on the screen to increase and decrease the font size. For your Moisture Detection notification, do you see this when connecting your Galaxy S20 to your charger, or is it constant? Can you try pressing and holding the Samsung Members app icon > Diagnostics, and run through the Cable Charging and USB Connection tests to see if this flags any issues? 

If Bluetooth appears to be enabling itself, then please try heading to Settings > Connections > Bluetooth > Tap the 3 dots in the top right > Advanced > Bluetooth Control History, and check to see if any apps are turning on Bluetooth. If you see any apps listed here that you don't recognise, then head to Settings > Apps > Tap the 3 lines to the right of Your Apps > Show System Apps > OK > Select the relevant app > Permissions, and disable any Bluetooth related permissions here. 

Happyhubert
Journeyman
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Galaxy S20 Series

yes Bluetooth is coming on.

Moisture detection only when try to charger with a  cable, done diag

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Happyhubert
Journeyman
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Galaxy S20 Series
Would this be the software updates or my phone has got moisture,?.
Would this cause the issues with clearing apps cache and not being able to access recover mode.? Screenshot_20220116-193514_Samsung Members_20871_1642361715.pngScreenshot_20220116-193741_Samsung Members_20872_1642361862.png
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Happyhubert
Journeyman
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Galaxy S20 Series
These permissions acceptable
Screenshot_20220116-194630_Permission controller_20876_1642362390.pngScreenshot_20220116-194656_Permission controller_20878_1642362416.pngScreenshot_20220116-194618_Permission controller_20875_1642362378.pngScreenshot_20220116-194646_Permission controller_20877_1642362406.png
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BandOfBrothers
Samsung Maker ★★
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Galaxy S20 Series

Hi @Happyhubert 

 

In regards to clearing the phones system cache files you may also need to pop in the earphones and or hook upto a laptop. No need to launch anythjng. Its just needs the lap top turning On.

 

Https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ 

Id also agree to have a Samsung Experience Store, Samsung Service Centre or Samsung Doorstep Repair Service take a look.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

Happyhubert
Journeyman
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Galaxy S20 Series
Much appreciated for your time and help. I will try this procedure.
And if it works ill leave the expert repsa98rman
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Happyhubert
Journeyman
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Galaxy S20 Series
Check some of the permissions Bluetooth has please and could you finally tell me what the permissions are worthy of granting.
Most apps are permissions on everything.
Never right in a million years,
If its correct I'll apologise but I want a definitive answer please 🙏
Screenshot_20220124-020557_Permission controller_21200_1642989957.pngScreenshot_20220124-020634_Permission controller_21205_1642989994.pngScreenshot_20220124-020627_Permission controller_21204_1642989987.pngScreenshot_20220124-020550_Permission controller_21199_1642989951.png
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