I've recently installed the latest update for my Samsung galaxy s20 fe. I'm not sure if it's related, but since yesterday my phone seems to rotate itself out of full screen. For example, YouTube will go from full screen back to portrait mode, if I'm watching netflix then whatever I'm watching will simply switch off and go back to my watch list.
My screen also glitches every now and again in portrait mode, where the screen flashes and pauses for a millisecond. I've tried turning off auto-rotation, tried locking my screen whilst in netflix and tried switching on landscape mode in my settings and nothing has worked, so not sure if it's necessarily a rotation issue and seems to be a problem with the phone rather than the individual apps.
Has anyone else recently come across a similar problem and have any advice?
Hiya, I called the tech support team earlier. They were really helpful, connected to my phone remotely and reset my apps and all seems to be working OK now. I'd definitely recommend you give them a call 👍
Went online chat on sunday, they requested me to do a hard reset. Told them no and i wanted someone from tech support team to speak to. They arranged a callback for 9am monday. Thay never called until 4 45pm monday afternoon then instead of my number they called my wife. They said they would call me at 9am today. They called me at 10am and didnt have a clue how to fix it! Absolutely appalled by support