S20FE regularly freezing

[TT1986]

Hi all

I have a S20FE which up until now has been pretty good (apart from the fingerprint sensor which will work for a couple of days then forgot my fingerprint!!)

Recently (I think following the latest update) the phone has been regularly freezing and the screen becomes unresponsive requiring a re-start to work properly. I have tried wiping the cache but with no joy. 

Has anyone had the same issue? I don't really want to do a factory reset as not sure if it'll restore exactly as it is now. 

Many thanks

[BandOfBrothers]

Factory Restore is a very last resort so I appreciate that would be your last call @TT1986 

May I suggest Safe Mode …

Put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/