Keep trying to upgrade my s10 plus to the new S20 however everytime I get to the klarna page where it asks certain details boom the tab crashes and I complete the upgrade anyone else having the same problem?
klana gave me to refence numbers, one starting UK which i understand is my order number but its not recognised on Samsung website and Klana say they have not activated it yet...what ever that means, i assume until the deposit clears?
Managed to get through the order on my PC but when it came to paying deposit my card issuer declined because it thought it was fraudulent activity, had my email from klarna saying dd is set up but no payment taken from samsung, just couldn't make it up, do I go through the order process again or wait and phone klarna in the morning, spoke to samsung just now and have been told nothing can be done till tomorrow.
Just spoke with the online chat and this was their response to my not receiving an order number from Samsung.
If you placed an order via Klarna and have not received an order confirmation, our Online Samsung Shop's technical team are aware of this and are currently working on a resolution. We will get back to you by the end of the day with an update via email or SMS.
I guess we just wait now.