Samsung S20, see screenshots for model info, used in UK
- Has not received a single OTA update in 2 years, since I got the phone. Settings > update and Samsung Smart switch doesn't work, says no updates available and phone up to date.
- No One UI, Android OS, Google Play store, security updates, ever
- Phone doesn't look rooted from screenshots
- Tried factory reset and have enough storage
- Service provider software version says "TIM" - so this looks like Italian model?
- Oddly enough when I travel to EU, I cannot connect to a single EU carrier, but in the UK, zero issues connecting to any carrier
- Scanned IMEI, came back not blacklisted
- Is this phone some kind of grey market Italian import model that is partially locked to an Italian carrier? Any help is appreciated.