30-07-2021 07:58 PM in
Solved! Go to Solution.
01-08-2021 10:33 AM in
30-07-2021 08:03 PM - last edited 30-07-2021 08:04 PM
30-07-2021 08:13 PM in
30-07-2021 08:32 PM - last edited 30-07-2021 08:33 PM
31-07-2021 04:09 PM in
31-07-2021 04:57 PM in
Hi there @LudicrousTroll
It does sound like it's an issue with the phone, as you've tried quite a few steps but issue persists. If it is within the cooling period, I'd advise getting in touch with EE again for an exchange or refund.
Another option is to get this inspected by a Samsung engineer. To arrange this, please reach out to the Customer Support Team on Facebook Messenger or Twitter DMs, or give them a call on 0333 0000 333.
31-07-2021 05:03 PM in
31-07-2021 08:34 PM in
01-08-2021 10:33 AM in