18-08-2021 11:49 AM in
I installed the latest software update (G986BXXU9DUH2) on my Galaxy S20+ 5G (SM-G986B) and ever since a popup (Faster, richer, higher-quality chat on Wi-Fi or data) appears 9 times an hour in front of anything I'm doing... It does not matter if I reject or accept it, what to do?
18-08-2021 12:16 PM - last edited 18-08-2021 12:20 PM
18-08-2021 09:00 PM in
18-08-2021 11:19 PM in
It does not matter if I reject or accept it, it still pops up 9 times an hour. But even if I reject it it should not keep popping up...
19-08-2021 09:10 AM in
I don't have a chat option in:
Settings > Connections > More Connection Settings
Clearing cache did not help 😞
26-08-2021 08:35 AM in
I talked to Samsung and they gave the same advice as Fiona26 and then suggested I contact Google. The popups then suddenly stopped at the beginning of this week
31-08-2021 09:47 PM in
I am having the exact same issue and can't rectify it....I also don't have the settings like you......I was driving today and it kept knocking off my sat navigation which was a nightmare!! Any other.....(it just popped up as I was typing....) ideas how to get rid??
02-09-2021 09:48 PM in
Like the guys said, it doesn't matter whether or not you agree with the chat features. It still comes back.
03-09-2021 04:13 PM in
God I'm having the same issue! It won't stop.
Anyone have a fix other than never using another samsung phone again?
03-09-2021 07:27 PM in
How did you contact Google? Do you have a support contact? Thanks!