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New chat features pops up 9 times an hour

(Topic created on: 18-08-2021 11:49 AM)
7250 Views
More10S
Apprentice
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I installed the latest software update (G986BXXU9DUH2) on my Galaxy S20+ 5G (SM-G986B) and ever since a popup (Faster, richer, higher-quality chat on Wi-Fi or data) appears 9 times an hour in front of anything I'm doing... It does not matter if I reject or accept it, what to do?

Screenshot_20210818-123512_Google Play services.jpgScreenshot_20210818-123621_Software update.jpg

23 REPLIES 23
geekywilly
Pioneer
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Does anyone from Samsung monitor this board? This is an ongoing issue for multiple people!

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Orion13
Student
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In messaging, tap 3 dots, settings, chat settings, turn off "chat feature" and choose text and multimedia (not automatic) in "default message type"...it helped me....it was sooooooo annoying...i didn try changing the dafault message type alone but i tried turning off the chat feature alone and didnt help....hope it will work for u

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RaniK
Journeyman
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Getting the same issue after a phone update:

  • About once every 15 minutes.
  • I am not pressing 'Agree', nor do I want to agree to it.
  • I am constantly pressing 'Use without chat features'.

I don't have Google Messages installed, so it's not related to that.

Tried all of these and all of them do NOT make a difference:

  • Messaging app (Samsung phone default) > Ellipses > Chat Settings > 'Default message type' already set to 'Text or multimedia'
  • Settings > Apps > Messaging > Change System Settings > Not Allowed
  • Disabling all notifications for Messages
  • Disabling Messages entirely
RaniK
Journeyman
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I believe this worked!

  • Settings
  • Apps
  • Search for 'messages' (or scroll to it) and press Messages
  • Press 'Appear on top' (towards the bottom)
    • Remove the permission to set it to off

Thanks to ambo0 who mentioned it elsewhere on here.

geekywilly
Pioneer
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I'm going to try this. I am still getting the pop ups. They are interment, but still happen. 

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KEW22
Student
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This has worked for me 👍👍👍👍 I am sooooo delighted as its been driving me insane....thanks to whoever shared it 😀 

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Virtual Citizen
Apprentice
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Got the same issue. The pop-up has showed up 30 times this evening. Absolutely crazy. Not ACCEPTABLE. Samsung GIVE USERS A WAY TO DECLINE THE OFFER AND GET RID OF IT. 

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Virtual Citizen
Apprentice
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Exactly it's maddening. The offer keeps coming back 

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Technotsaavy
Explorer
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It does not get rid of it.

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Technotsaavy
Explorer
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It didnt work, its so annoying

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