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MMS text not working after Android13 upd.

(Topic created on: 20-09-2023 05:43 PM)
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Albags2002
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I've used ALL recommended web fixes and a manual input of MMS settings on my S20 Ultra 5G. MMS used to work ok until I believe the Abdroid 13 update I did. Just cannot send anything except text.
Message: "Couldn't send. Unsupported by network" I am with EE.
Anyone with same problem?
Thx.

22 REPLIES 22
Pugs1957
Samsung Members Star ★
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MMS only supports certain file types. What type of file are you trying to send? https://community.sinch.com/t5/MMS/What-file-types-are-supported-by-MMS/ta-p/6975

Albags2002
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Hi. Thx for reply.
I've tried the usual camera jpgs, plus gif. Nothings going!
I'll check that list.
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Albags2002
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According to that list almost anything!
Anyway, I've sent previously. 🤔
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Albags2002
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Thanks for trying!
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Pugs1957
Samsung Members Star ★
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Have you spoken with EE about this?
Albags2002
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Thanks! That's my next step! 👍
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jude74
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I'm on giffgaff have an S20 that wont send mms. I have credit
Albags2002
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I think it's an Android /Samsung update issue.
However, I'm sure it's known about and nothing is done.
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AndrewL
Moderator
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@jude74: Please try enabling Mobile Data by swiping from the top of the screen to the bottom, and tapping on Mobile Data in Quick Panel, as this may be required to send messages in MMS format. Also, try opening the Messages app > Tap the 3 dots in the top right > Settings > Chat settings > Default message type > Text or multimedia. Let me know how you get on.