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Original topic:

Lost Samsung Notes

(Topic created on: 16-12-2022 09:07 AM)
Smurf67
First Poster
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Galaxy S20 Series
Please help. My S20 did an automatic update on my phone and my Samsung Notes disappeared overnight 😔. I would really like to get them back. I have tried restoring them with no luck. Any suggestions please? 
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10 REPLIES 10
Rob99
Voyager
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Galaxy S20 Series
Are they backed up to OneDrive or Google Drive?
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Smurf67
First Poster
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Galaxy S20 Series
I've looked through both and can't find them. I should add that I am not the most technical person 🙂
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Rob99
Voyager
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Galaxy S20 Series
Do you use Google Photos? They may be backed up there. If not, sorry that's the limit of my knowledge.
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Smurf67
First Poster
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Galaxy S20 Series
I can't find them in there either 😪. Thank you for trying. I might take it into one of my local computer shops and see if there is anything they can do
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Rob99
Voyager
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Galaxy S20 Series
That sounds like the best idea. Hope it gets resolved for you
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AndrewL
Moderator
Moderator
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Galaxy S20 Series

@Smurf67: have you tried heading to the Samsung Notes app > Tap the 3 lines in the top left > Tap the cog in the top right of the pop up window, and checking the 'Sync with Samsung Cloud' and 'Sync to Microsoft OneNote' options to see if you're able to restore your notes from here? While you're here, tap on 'Import notes' for further options (Phone, Samsung account and Google Drive). 

Smurf67
First Poster
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Galaxy S20 Series
Thank you 😊
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Smurf67
First Poster
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Galaxy S20 Series
Hello I have just had a look and still can't find them. I'm really at a loss now. Think I might have to go back to using paper & pen 🤔
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Netscape2767
First Poster
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Galaxy S20 Series

I was curious so I downloaded and installed samsung notes. When I open, it asked if I wanted to sync previous notes. Maybe an uninstall reinstall will help. But check to see if anyone else has sucess or is it a total disaster to do so. 

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