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Original topic:

I have a S20 that I cant get to update from 2.1/10 ??

(Topic created on: 29-05-2021 12:00 AM)
bigstevie
Apprentice
Options
Galaxy S20 Series
It states that my phone us up to date but the last security patch date is May 2020 .... that cant be right .
Any help would be greatly appreciated. 
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8 REPLIES 8
Pugs1957
Superuser I
Superuser I
Options
Galaxy S20 Series
Try Smart Switch for PC. If that doesn't work, please post your baseband version, csc and your carrier.
antikythera
Hotshot
Options
Galaxy S20 Series
The Android 11 update was pushed in December 2020. You may be able to download and apply it from a Windows PC using the Smart Switch application for Windows
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bigstevie
Apprentice
Options
Galaxy S20 Series
Screen shots with all details .Screenshot_20210528-234655_Settings.jpgScreenshot_20210528-234702_Settings.jpg
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Pugs1957
Superuser I
Superuser I
Options
Galaxy S20 Series
Can you confirm your carrier? Seems you have Austrian firmware.
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bigstevie
Apprentice
Options
Galaxy S20 Series
Phone company is '3' .
Austrian ???
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Pugs1957
Superuser I
Superuser I
Options
Galaxy S20 Series

This is the correct firmware Download Samsung Galaxy S20 SM-G980F H3G United Kingdom (H3G) G980FXXU7DUE1 firmware (sammobile.com)

Where did you get this phone? Did you purchase it new?

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bigstevie
Apprentice
Options
Galaxy S20 Series
New from an online store
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Pugs1957
Superuser I
Superuser I
Options
Galaxy S20 Series
Seems links aren't working. Anyway, to get the latest firmware and future updates the phone needs to be flashed with this firmware which if it goes wrong will invalidate any warranty you may have.
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