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Why haven't I got the May 1st update

(Topic created on: 29-05-2021 08:16 AM)
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Vavalgia
Explorer
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Hey all, I've been waiting for the may security update to fix the battery drain the April update has been causing. Yesterday my wife's s9+ recieved it ota and immediately her battery Drain has stopped. But I've tried to obtain the same ota update and my device isn't detecting it. Do I just have to wait a little longer?.

16 REPLIES 16
Vavalgia
Explorer
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Actually I think I've figured it out. Her handset is btu mine is xeu. Which is weird as both came from the same reseller. Any way I guess I just have to wait a little bit longer for this dang update 😔
danmidd
Voyager
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Go into the settings and see if you can download it manually
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Vavalgia
Explorer
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I have it's not there it says I'm on the current version which is April not the may one
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danmidd
Voyager
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Hmm how strange 😔
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Vavalgia
Explorer
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I think I'm going to try the smartswitch desktop app apparently that gets it sooner. If not I'll just have to wait I guess 😔
danmidd
Voyager
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Def worth a try 🙂
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Vavalgia
Explorer
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Well tried and it's not there, looks like xeu will be sometime next week 😡
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Vavalgia
Explorer
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Rather irritating. Screenshot_20210529-123818_Software update.jpg20210529_123838_34803.jpg
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ynneL
Troubleshooter
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XEU and BTU received the firmware at the same time thus is the current firmware for both BTU and XEUScreenshot_20210529-175049_Samsung Internet_42696.jpg
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