12-02-2020 09:36 AM - last edited 12-02-2020 01:03 PM by AntS ) inGalaxy S20 FE | Galaxy S20 | Galaxy S20+ | Galaxy S20 Ultra
Keep trying to upgrade my s10 plus to the new S20 however everytime I get to the klarna page where it asks certain details boom the tab crashes and I complete the upgrade anyone else having the same problem?
Okay thank you, I will wait untill my second deposit is refunded and will try again on this. Thank you I much for your help.
Like everyone else had issues from Tuesday night, 2 x 120 deposit taken, couldn't get past the "I sign this agreement " page, web page crashing etc. Checked bank this morning, deposits returned to account, so good, funnily enough though, no credit searches evident??
Good news though, saw a post earlier about using different browsers, specifically Edge. So downloaded edge for android and "bingo", straight through, no issues, order confirmed for 10th March. AT LAST
Worth a try with Windows Edge
I just done it also with Edge on my S10+ and managed to place my order, instantly got an email from Samsung with a conformation and order number!
Definitely worth a try using Edge!
Thanks for the tip @Oriorin 👍👍
I had a problem when it came to signing the contract it wouldn't let me sign. Then the upgrade S20 was still in my basket but Klarna Bank had taken my £134 deposit.
I rung them and I was queuing for over an hour for them to say nothing but put me in touch with Close finance. When I rung them they said they had been taken over by Klarna and couldn't help me. Then I went through their live chat and was told there were problems with the website and I shouldn't re order because I might lose another £134 deposit.
Telephoned Samsung they have no idea about the problems.
I had the issue of not being able to sign.contacted Klarna via live chat said someone would be in touch by Monday.should I wait or just re order on edge browser ?