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S10 Still not recieved Android 10 update

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SOLVED
First Poster

Hi,

 

I still haven't had this update and smart switch doesn't work.

 

 

1 ACCEPTED SOLUTION

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Voyager
The next step is to flash the latest firmware using a program called Odin.For this you will need a PC. It is not without risk but if you follow the instructions properly you will be fine. You can download firmware from sammobile website. You need the latest firmware with btu csc. Its a 5 gig download. Using Google search for a tutorial for Odin which should give a link to Odin and a step by step guide.
Once you are done your phone should automatically update in the future. DON'T FORGET Back up your data before attempting anything.

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11 REPLIES 11
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Overseer
Hi,
For s10 last update was 6th November 2020
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Observer
sorry you'll have to reset phone..thats what I was told..it worked..
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First Poster

I already did a soft reset do you mean a hard, factory reset?

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Voyager
In what way doesn't Smart Switch work? What is the current version of your software?
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Smart switch says I'm up to date but I have android 9 and no security patch since 2019

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Voyager
What is the current firmware? Settings, about phone,software and report back with baseband version
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First Poster

Hi,

 

It's G973FXXU3ASH3

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Voyager
That appears to be software used in Poland tied to one if a few different carriers. It is also the most recent for those providers. Where are you based?
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I'm in the uk. I bought the phone sim-free. I need an update to run work email software what can I do to get it?

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