20-12-2019 10:03 PM
Hello,
I've got a problem with downloading latest software update. It's been downloading all day. Literally ALL DAY.
And it's just got over the half. Friends who also have the same device downloaded and updated successfully within 10 minutes.
Changing from Wi-Fi to mobile data did not change anything. Still slow. Never had a problem with previous updates...
Solved! Go to Solution.
23-12-2019 01:18 PM
It worked!
from 5hrs it went down to 3 mins! ready to be installed now!
awesome thanks!
23-12-2019 03:17 PM
Hi, I did the upgrade last week. It took no more than 5 minutes to download the update file and the phone was operational about 10 mins later. My WiFi runs at 35mbps and my phone is with Vodafone. No problems at all.
23-12-2019 04:55 PM
Thanks for the great advice to download SuperVPN! I went from 23hrs (for the last two days!) to a couple of minutes! 🙂
Being a technophobe I don't know, but can I now delete the SuperVPN app as I generally don't like the clutter of unused apps on my phone?
23-12-2019 06:05 PM
23-12-2019 06:28 PM
23-12-2019 09:51 PM
23-12-2019 11:47 PM
This works
Thank you
24-12-2019 06:58 AM
This worked. VPN on and it cut from 20 hours to 5 minutes.
On EE in the uk also which seems to be a theme.
24-12-2019 07:32 AM
24-12-2019 07:38 AM
Going from recent tweets on Twitter quite a few people seem to be experiencing slow firmware updates.
If I come across one I'm sharing the Vpn workaround.
It's a conundrum why its affecting EE customers.
Im thinking EE will have given you a discount as a goodwill gesture to appease you @mashton
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "