Hey so I just bought a new never used samsung galaxy s10+ on eBay. Today it arrived and I checked the software and it said its android 11. I researched about this phone before I bought it and i heard it's meant to have Android 12. I already tried clicking software update but it says it's up to date. Anyone know how I can get android 12?
You unintentionally purchased an unlocked bootloader phone and once the bootloader is OEM unlocked, Samsung bans all updates and the seller did this before Android 12 came out for the S10 line of phones. There is nothing you can do about this unless you flash Android 12 using Odin from sammobile.com. You have to be careful getting used phones off of eBay this is very common.