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Original topic:

Reset to factory settings

(Topic created on: 09/05/21 23:17)
Members_wWwEonS
First Poster
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Galaxy S10 Series

I've just got a new phone,  and I've tried to restore my old phone to factory settings so I can sell it. It won't let me does this. Its asking for my password and keeps saying incorrect when it isn't. 

Anyone can help please

 

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2 REPLIES 2
Blessed4life
Helping Hand
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Galaxy S10 Series
Hi I had the same issue just before selling my S10, it will accept the password soon, turn the phone off & on & try again.
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Rajsahab
Explorer
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Galaxy S10 Series
Try to do hard reset
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