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Original topic:

GPS issues S10

(Topic created on: 27-08-2021 08:19 AM)
Eyes45
First Poster
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Galaxy S10 Series

Why has my GPS stopped working when i am driving? Tried all the fixes and have all accuracy settings on.

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3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
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Galaxy S10 Series

Take a look in your Samsung Members App under GetHelp and Diagnostic tools to test your phone @Eyes45 

www.samsung.com/support/mobile-devices/what-to-do-when-gps-is-not-working-properly-on-android-mobile... 

thecellguide.com/gps-not-tracking-location-accurately-on-samsung-galaxy. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Eyes14
First Poster
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Galaxy S10 Series
Thanks. I have tried all of the answers in the link but it still doesn't work when I am moving
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BandOfBrothers
Samsung Maker ★★
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Galaxy S10 Series

Ok so as the tips in the link are now working.

And I assume the diagnostic test on your Samsung Members App does not highlight any issues.

Can you try Put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ just to see if any app is affecting this.

Please also double check any relevant preferences settings.

One final self help troubleshooting tip is to back up and factory reset.

Also a Samsung Experience Store or Samsung Service Centre can take a look but they would ask if you've tried a factory reset first @Eyes14 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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