17-09-2021 02:14 PM - last edited 17-09-2021 02:15 PM
Hello everyone!
Bluetooth turns off and right back on by itself on my S10e. Is this normal? Does anyone else experience this? I've tried everything to solve this, no results. Samsung support gave me the usual blshit answer to factory reset my phone, although I told them that I have already tried to do it.
17-09-2021 04:28 PM in
17-09-2021 06:25 PM in
Hi @pyngi and @Milliesmall,
your phone shouldn't be behaving this way. If the issue persists even after a Factory Reset, I would recommend checking the Bluetooth capability to see if this is working as it should. You can check this by launching the Samsung Members app> Get help> Once there tap Start under Diagnostic> Select Bluetooth> Turn on and wait for the results.
17-09-2021 11:19 PM in
18-09-2021 05:02 AM in
I don't use bixby, it's turned off, and my disconnects are random.
Bluetooth tethering also turns off....so it's definitely the phone.
18-09-2021 05:05 AM in
@TessM I already did that. It says everything is fine.
The news is BT tethering also turns off at the same interwals.... it must be some SW bug, because before the update it worked just fine.