My S10 5g has recently been automatic updated and since the update I can only open kne app at a time. I am unable to use the home key and go into another app,the screen does not work.
I have to use the lower left button to close all apps and start again.
There are several other bugs too, runs a little laggy and the video disappears when you hold the phone horizontally to go full screen.
Not impressed with this latest roll out and it's got me seriously thinking about moving over to ios.
Going off the forums the amount of complaints regarding this update tells me that it's not fit for purpose.
I'd like some help in fixing this. It's not on.
I have tried to do so but get conflicting instructions on which buttons to press and for how long.
Regarding the first problem, I had the same thing after the latest Android update. After three calls to Samsung, the issue now seems to be resolved. The problem was with the Android Web View app. I allowed Samsung to access the phone remotely using the Smart Tutor software and the agent uninstalled updates on the app after which my phone stated working normally again. I had previously been advised to do a factory reset without any guarantee that it would work so I’m quite relieved to have avoided that!