I have always had Samsung cloud back up activated on my phone.
I erased a couple of pictures a while back to give my phone some space, as I was under the "illusion" that they would still be safe in my cloud. Every time I tried to go online to see my pictures there was something wrong with the website.
I switched over to one drive a couple of weeks ago, I didn't check right away how my pics transferred over.
I did today, and I'm not only missing pictures I erased, I'm also missing all of the pictures from my previous phones... I have like 15 folders... None have been transferred.
All it did is sink my current camera roll.
Where are my pictures?????? Please help.
I'm putting off using One Drive personally as I really like how Samsung Cloud works.
Did you back up before proceeding with the change over ?
I've never had to delete items from my cloud as I auto back up all my photographs to Dropbox as a failsafe just in case.
If you didn't back up to another online vault / sd card etc then you may have lost these but do keep checking @Heynorie
Try a forum / Google Search to see if anyone else had this issue and resolved it.
I wish you all the best with this.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "