Have been three time with Technical support Ireland to collect my Samsung galaxy note ultra 20 but issue remain same. Three time they said item will be collected by UPP but no one is coming to collect. Two weeks are gone. Don't know what to do next. Very disappointed by Samsung.
@Members_81Cx17b: I'm sorry to hear that you're experiencing a delay with our repair service. Please reach out to our Help Desk on 0333 000 0333, or on Facebook or Twitter, and an advisor will be able to look into this for you, and get the collection re-arranged if necessary.