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Original topic:

Technical Support Ireland

(Topic created on: 25-08-2021 07:21 PM)
Members_81Cx17b
First Poster
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Galaxy Note20 Series

Have been three time with Technical support Ireland to collect my Samsung galaxy note ultra 20 but issue remain same. Three time they said item will be collected by UPP but no one is coming to collect. Two weeks are gone. Don't know what to do next. Very disappointed by Samsung.

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2 REPLIES 2
BandOfBrothers
Superuser II
Superuser II
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Galaxy Note20 Series

Have they explained to you what's causing the delay @Members_81Cx17b  ?

Is there a Samsung Experience Store or Samsung Service Centre nearby you could go to ?


Current Phone > Samsung Z Fold³ 5G.

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AndrewL
Moderator
Moderator
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Galaxy Note20 Series

@Members_81Cx17b: I'm sorry to hear that you're experiencing a delay with our repair service. Please reach out to our Help Desk on 0333 000 0333, or on Facebook or Twitter, and an advisor will be able to look into this for you, and get the collection re-arranged if necessary. 

https://www.samsung.com/uk/support/contact/

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